PROFESSIONAL EVOLUTION, accepts returns of products purchased ONLINE as long as the product is defective, understanding as such the following:
- 1. The net content of the product or the quantity delivered is less than that indicated on the container, container or packaging, as the case may be.
- 2. That the good does not correspond to the quality, brand, or specifications and other substantial elements under which it has been offered.
In this case, the customer may choose to request a refund of the amount paid for it, or the exchange of the product for the same one or for another of the same price. In case you decide to make the change for a different product, for which there is a price difference, you must cover the missing amount in any of the forms of payment authorized in these terms and conditions.
In any of the cases mentioned here, the product must bring its original packaging, along with the accessories that it may include, accompanied by the purchase receipt.